Terms & Conditions

Restrictions on Sale of Alcoholic Beverages

Sale of alcohol to persons under the age of 18 is prohibited by law in Singapore. By using this site agree to the age restriction. It is an offence to obtain alcoholic beverage on behalf of someone under the age of 18. Whilst we make every effort to ensure that alcoholic beverages are not delivered to anyone who is under the age of 18,  by using this site you are acknowledging that the person receiving a shipment of alcoholic beverages from us is over the age of 18.

Returns and Refunds

The Wine Stable commits to provide our customers exceptional level of service as well as ensuring we provide safe and legal products. If a wine is corked or faulty, you need to inform us within one week of delivery via the 'Returns' page at the bottom of our homepage. We will arrange a refund or credit on the return of the bottle in question.

Privacy Policy

The Wine Stable Privacy promises to take your privacy very seriously and will not pass your details to any third party, except our delivery company.  We respect the privacy of every individual who visits our website. This policy statement sets out our information collection practice and the ways which we may use these information.

Information Collection and Use

As a general rule, we only collect identifiable information that has been specifically and voluntarily provided by a visitor to our site. A visitor to our site may choose to provide this information to register for our mailing list, place orders, or request for information. We do not share personally identifiable information with third parties, unless required by law, or unless explicitly requested by a visitor.  We recognize that your information is valuable and we take all reasonable measures to protect your information while it is in our care. We will not display or make publicly available, whether through online directories, customer lists or otherwise, the personally identifiable information collected.

Third-Party Links

We may provide links to third party web sites which we think offer useful content to our visitors. This is provided solely as a service to our visitors. We have no control over the contents and make no representation as to the accuracy or any other aspect of information contained in other web sites, nor are we responsible for the privacy practices of these other sites.

Special Promotion

Members will occasionally receive email on special promotions we hold. Out of respect for the privacy of our users, users may opt-out of receiving these communications by clicking the unsubscribe link in the emails.

Correction and/or Updating of Personal Information

If your personal identifiable information changes, you may simply log into your registered account and make the relevant changes. If you no longer desire our service, you may request for your personal data to be removed by emailing our Customer Support at support@thewinestable.com.sg.

Limitation of Liability 

We will not be liable for any loss or damage caused by us or our employees or agents in circumstances where: 
a. loss or damage was not foreseeable to both parties when the contract was formed;
b. loss or damage relates to business and/or non-consumers.

We will not be liable for loss or damage caused by the customer handling the wine.  In particular we will not be liable for spillages or breakages.

Under no circumstance whatsoever shall The Wine Stable or any affiliates, directors, officers or employees (together, the “Company”) be liable for special or consequential damages including loss of business, and in no event shall any liability of the Company exceed the purchase price of any product purchased.

We reserve the right to cancel any order without notification. If there is an issue or problem with your order we will normally contact you to try to resolve it.

While we aim to be accurate, any availability information or delivery estimates on the website or the order confirmation in relation to products or services are approximate. As we process your order, we will inform you if any products or services turns out to be unavailable.

Health Risks and Warnings

Whilst daily consumption of wines have been proclaimed to be beneficial to your health, wines do contain alcohol and therefore should always be consumed in moderation. Finally and most importantly, DO NOT DRINK AND DRIVE.